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We ship via UPS/FedEX/DHL whichever delivers faster to your designated address.
We declare the mask at the customs as is - kindly let us know if you have other requirements for declaration.
You may return most new, unopened, non-custom items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
We do not accept returns or refund for any custom orders, unless upon common agreement..
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The mask as a project is usually done through 3 stages: 3D building, painting and makeup, hair styling. Each of the stage will take weeks to finish. Kindly stay in touch with us and get informed via email!
"I'll freeze everything in my path — that's just how I roll."
Chill out in style with the Ellen Joe Kigurumi Mask. Crafted by BKC, this mask captures the cool confidence and shark-girl charm of Victoria Housekeeping's most powerful S-Rank agent — the ice-cold prodigy who makes freezing enemies look effortlessly stylish.
For detailed character lore, abilities, and story background, visit the official community wiki.
We are happy that you are commissioning us to make your KIG head! Follow the steps, sit back and chill till it arrives! We will send you an email with a 3D rendor preview of the mask when the modelling part is done. Upon confirmation, we will proceed with the rest!(ie makeup and hair styling)
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
We do not accept returns or refund for any custom orders, unless upon common agreement.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to most addresses in the world.
We will ship your order via DHL/UPS/FedEX with Expedite shipping. The delivery time depends on various factors including destination and custom issues.
Please also note that the shipping rates for many items we sell are both bulk and weight-based. The weight varies with the wig of the mask. The mask will be packaged with bubble wraps, inflated air pillars and corrugated cardbox just in case it receives damage during the shipment.
| Weight | Around 350g(wig excluded) |
| Size | 60*60*60cm Corrugated cardbox |
| Material | Photopolymer resin |
| 3D Printing Tech | SLA |
| Material for eyes | Fujifilm photo paper |
| Fixture | Metal(steel) locks |
Your piece is produced exclusively for you rather than stocked in advance. This allows us to maintain the highest standards of craftsmanship and quality. Cancellation requests may be submitted within 24 hours of purchase. After production begins, orders can no longer be cancelled.
I absolutely Adore her~
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