Order tracking records are only retained for up to 6 months. After that, the order status will no longer be available in the tracking page.
Don't fret! If your order has exceeded this timeframe due to extended amount of workload, please contact our customer service team to obtain the latest update on your order progress.
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Terms & Conditions
By ticking this box, you consent that:
1) The pictures you provide by uploading reflects the character you want to customize a kig mask of. There will be no change made to it during the whole production process.
2) We will customize the mask to the reference pictures provided, along with our own understanding and expertise. You fully understand that there might be imaginary or physical differences between the final product and 2-dimensional images.
3) BKC has the copyright of the final product for sharing on social media, display on websites, etc.
